Last updated: 22/05/2026

Lucinda Sings respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share personal information when you visit lucindasings.com, submit an enquiry, or otherwise interact with our website and services.

1. Who we are

The website Lucinda Sings is operated by Lucinda Scott, a sole trader based in South West London, England.

For the purposes of UK data protection law, Lucinda Scott is the data controller for the personal data collected through this website.

Contact email: lucinda@lucindasings.com

2. What personal data we collect

We may collect and process the following personal data:

• your name

• your email address

• your telephone number

• details about your wedding or event

• any other information you choose to include in your enquiry or correspondence

We may also collect certain technical information automatically when you visit the website, including:

• IP address

• browser type and version

• device information

• pages viewed

• approximate location

• website usage data

3. How we use your personal data

We use your personal data to:

• respond to enquiries

• provide quotes and availability

• communicate with you about bookings and services

• manage client relationships

• improve our website and services

• monitor website performance and advertising effectiveness

• run and measure advertising campaigns, including Google Ads and Meta ads

• comply with legal obligations

4. Lawful bases for processing

We only process your personal data where we have a lawful basis under UK GDPR. Depending on the circumstances, we rely on one or more of the following:

• Consent – for example, for non-essential cookies and certain marketing-related tracking

• Contract – to take steps at your request before entering into a booking, or to perform a contract with you

• Legitimate interests – to run and improve our business, respond to enquiries, and measure the effectiveness of our website and marketing

• Legal obligation – where we must keep or disclose information to comply with the law

5. Cookies and tracking

This website uses cookies and similar technologies.

We use:

• essential cookies to make the website work properly

• Google Analytics to understand how visitors use the site

• Meta ads tracking to measure advertising performance and improve our advertising

• any cookies or similar technologies used by Squarespace to operate the website

Where required by law, non-essential cookies will only be used after you have given consent through the cookie banner or consent tool.

You can change your cookie preferences at any time through your browser settings or the cookie controls on the site.

6. Third parties we use

We use trusted third-party providers to operate the website and business, which may include:

• Squarespace for website hosting and site services

• Google for analytics and advertising services

• Meta for advertising and tracking services

• email and other technology providers used to manage enquiries and communications

These providers may process personal data on our behalf or as independent controllers, depending on the service.

7. International transfers

Some of our service providers may process personal data outside the UK. Where this happens, we take steps intended to ensure your data is protected in accordance with UK data protection law.

8. How long we keep your data

We keep personal data only for as long as necessary for the purpose for which it was collected, including for legal, accounting, or record-keeping purposes.

As a general guide:

• general enquiries are kept for up to 12 months

• client booking records are kept for up to 6 years where needed for legal or tax purposes

• analytics data is kept in accordance with our analytics settings and provider settings

9. How we protect your data

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

10. Your rights

Under UK data protection law, you may have the right to:

• access your personal data

• correct inaccurate information

• request deletion of your data

• restrict or object to processing

• withdraw consent where we rely on consent

• request transfer of your data in certain circumstances

To exercise any of these rights, contact us using the details above.

11. Marketing

We do not sell your personal data.

We may use advertising tools such as Google Ads and Meta ads to promote our services. If we send any direct marketing by email or similar electronic means, we will do so only where permitted by law.

12. Complaints

If you have concerns about how we use your personal data, please contact us first and we will do our best to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office (ICO):

Website: ico.org.uk

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.